Tornado at AUDI improves workshop operations
Din Bil Sverige AB is a Volkswagen subsidiary that sells and services Volkswagen, Audi, Porsche, Seat, and Skoda cars. Gothenburg is home to the company’s largest Nordic unit, at which Audi’s sales and servicing operations are located in a separate Audi-coloured building, in line with the brand strategy. Everything is in stylish black and silver grey, including the Tornado storage system.
“This is an authorised Audi service centre. The centre must fulfil all of the criteria set by the client. The equipment, interior, and tool selection must be in accordance with Audi’s instructions. Therefore, even the Tornado system is painted in Audi colours”, says brand director Håkan Bodeklint.
To a customer arriving on the service premises, the place appears almost hospital-like in its cleanness. There is no junk in sight – just mechanics working on Audis lifted onto jack stands. The tidiness and stylishness of the environment are significantly influenced by the fact that there are no Tools on the floors or the walls, or, in fact, anywhere apart from in the mechanics’ hands.
A mechanic who needs a tool simply walks to the automatic system, orders the tool, and signs for it. When the work is done, the mechanic immediately returns the tool to the system. If other mechanics need the same tool, they can immediately see who has it. “We have 15 mechanics. The automatic system saves their time, since they need not spend time looking for tools”, Lindblad says.
Tornado creates room for a new servicing point
Audi service centre’s original motivation for acquiring the automatic storage system was to save floor space. Previously, there were tool racks here and there, but now the tools are stored in the Tornado system, 6.5 metres high and 4 metres wide.
“The automatic system enabled us to add a new servicing point to the workshop. Since the total capacity has increased and lead times have shortened, we are able to service 4-5 more cars per day,” Lindblad notes. All 1,300 tools in the workshop were measured and weighed before the Tornado was manufactured. The largest Tools are more than 30cm long, and the heaviest ones weigh 20kg.
“As we knew the number, size, and weight of the items to be stored, we were able to optimise the Tornado to suit the customer’s needs. The system features 48 pallets, each with a capacity of 300 kg,” says Stefan Lindh, at Tornado Storage Solutions.
“Today’s cars are highly complex machines whose servicing requires an increasing number of tools. When compared to an automatic system, the traditional methods for keeping tools in order and managing them are inefficient,” Lindblad states. The automatic system, which was implemented at Audi workshop at the beginning of the year, has drawn envious admiration from other units in the group eager to acquire a similar Tornado system.